When you’re a parent, eventually you have to accept that a vast majority of the things you do for your kids will be ignored, resented or taken for granted. It doesn’t feel fair. I kill myself day and night only to get a shrug at best, outright hostility at worst. Honestly, it’s as if my kids think I wake up in the morning thinking, “How can I make them miserable today? I know, I’ll make them wear winter coats!”
Managing employees can feel a bit like that, too. Sometimes it seems that no matter how hard you try to be fair and friendly everyone has a complaint. This is particularly true when the business is going through a change of some kind. You know how much everyone likes change!
I’ve worked with many a business owner who feels resentful, alone and frustrated when that happens. Here are some things to keep in mind.
- Be friendly but know that your role is not that of a friend. You have to balance your employees’ interests with those of the business and your own. Not easy, but that’s why your name is on the building.
- Sometimes all people need is to be heard. Listen to what they have to say and respectively disagree if you need to.
- Stand firmly behind your decisions. Don’t waver. If you don’t seem committed to them no one else will be either.
- If you find you’ve made a bad decision fix it and move on. Acknowledge the change but don’t apologize for it. Everyone, even the boss, makes mistakes from time to time.
I would love to write more but I’m traveling this weekend and before I go I have to complete my scheduled work, clean the house, finish the laundry, pick up some groceries, and produce a helpful household schedule that no one will read. A good day’s work – not that anyone will appreciate it.
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